FAQ2019-04-12T04:29:59+00:00

FAQs

What are the mailing details?2019-04-13T22:54:08+00:00

Please send back the sample within 10 days of collection. You can send the samples via FedEx, UPS or USPS Priority Mail. Return mailing to Hemopet needs to be in a protected package or envelope. No refrigeration is necessary, and the saliva sample is viable for up to 30 days; however we do recommend that the sample should arrive at Hemopet within 10 days of being taken.

What about insurance?2019-04-25T02:38:08+00:00

Depending on your policy, most pet insurance companies cover not only routine checkups, but also emergency care, prescriptions, treatment and diagnostic testing such as CellBIO. Please check with your insurance provider or seek out health insurance for your companion pet.

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