Insurance
Depending on your policy, most pet insurance companies cover not only routine checkups, but also emergency care, prescriptions, treatment and diagnostic testing such as CellBIO. Please check with your insurance provider or seek out health insurance for your companion pet.

Veterinarians
Please visit the Veterinarian Order page.

CellBIO – What You Need to Know
CellBIO will send you instructions and a kit with a special cotton rope to collect your pet’s saliva. You should receive it within a few days after placing your order. Your pet will need to fast overnight before testing; water is okay.

Mailing Details
Please send back the sample within 10 days of collection. You can send the samples via FedEx, UPS or USPS Priority Mail. Return mailing to Hemopet needs to be in a protected package or envelope. No refrigeration is necessary, and the saliva sample is viable for up to 30 days; however we do recommend that the sample should arrive at Hemopet within 10 days of being taken.

International
For International Samples – including Canada and Mexico – US Customs clearance requires a letter specifying that the “sample is from a horse, dog or cat for diagnostic purposes only, and is non-infectious.” Please click here for full instructions.

Results
Allow approximately 5-7 days for the results.